SARCOM has been providing top quality field service since we began over 25 years ago. With a constant focus on customer satisfaction, we have grown to over 700 certified engineers, technicians and project managers providing on-site support to our clients.
Our agents are experts in their field with over 4,400 certifications between them. SARCOM supports a wide variety of technology devices such as servers, desktops, printers, networking equipment, patch panels, phone systems, displays, plasmas and LCDs.
National Coverage
With our own expert personnel and our portfolio of proven, reliable subcontractors, SARCOM is able to provide field coverage to every state in the country, including Alaska and Hawaii. Our dedicated dispatching team has the experience and know-how to ensure that we meet the most demanding service levels and that you can access resources when you need them the most.
Our Services
SARCOM can provide a wide variety of customized, managed field services to our customers, including common services like these:
- Remedial maintenance
- Preventative maintenance
- Warranty support
- Engineering and field change orders and advisories
- End-to-end infrastructure support and management
- Network infrastructure maintenance support
- Cabling services
- MAC services
- Deskside support services
With our national field service, SARCOM can create a front line support team to provide your employees with the services that they require from your IT department. We combine the right people, industry standards, process-driven methodologies and industry-leading tools to deliver a custom managed service solution that exceeds expectations.
Our proven processes, coupled with our continuous process improvement measures, ensure that you consistently receive exceptional service to support your business objectives while driving down the cost of support.
Click here to download the Field Services brochure.
